Jean's 宇宙記錄

照例，仍是小短篇，不過，道出我最近與家人相處的心得。所以，看完之後的想法是，何必要怕對方生氣呢？

Just because he's angry
by Seth Godin

只因他生氣，不代表他是對的。
... doesn't mean he's right.
或者有相當的消息來源。
... or even well-informed.
這是我們在與客戶、領袖或鄰居互動時應該要想一想的。
Something to think about when dealing with a customer, a leader or even a neighbor.
我們很容易假設鮮活的情緒是來自於真理。我不這麼確定。這些情緒通常來自恐懼，困惑以及編好的故事。
It's easy to assume that vivid emotions spring from the truth. I'm not so sure. They often come from fear and confusion and well-told stories.